Do you have an upcoming event, and you know that you will need to rent some items to accommodate your guests? What do you do, you go to the internet, type what you are looking into the google search bar, and start your search. The results can be overwhelming; there are many companies out there that provide the products you need for your event. How do you decide which supplier will work best for your event? To assist with that part of the event planning process, we detailed Top 5 considerations for choosing an event rental supplier.
1. Reputation and Reviews
Make sure you research the companies you are prospecting and leverage online company reviews. Notable company review sites to reference: Google, Facebook, Wedding Wire, The Knot, Angie’s List, Yelp many others. You can always ask the companies you are prospecting for a customer referral list for who they have done business with in the past. If you were to visit a company’s physical location look to see if they have handwritten notes from customers.
Partnering with an event and tent rental company that provides a high customer service level is crucial to ensuring your event succeeds. The company you choose should have a quick response time when answering emails and calls. A reasonable response time is anywhere between 24 – 48hrs depending on the questions and timing. Choose a company that provides detailed information, including event layouts, location information, and product information. Companies may perform a site visit at the event location to ensure proper event flow and make recommendations to enhance your event.
3. Quality of Product
It’s important to ensure the products you will be renting are clean and reliable. Double-check the quality of the products you will be renting by viewing the virtual online store and going to the company’s warehouse location to view the products. It’s also good to ask the company what type of procedures they have to ensure they provide clean, quality products. Do they own cleaning systems, like chair washers and tent washers?
Cost is an essential factor for anyone’s event at any budget range Work with your supplier to ensure you receive the best value for your event. While cost is a significant factore, please do not overlook other important factors when choosing your event’s right supplier.
5. Product Offerings
Depending on your event, it may be better to move forward with the supplier who offers a wide range of product options. However, in some cases, it’s best to go with the company that has only the essentials that you need for your event that can often correlate to a lower cost per item(due to lower inventory and expenses). This would depend entirely on your event needs. Working with the rental company to identify the products they offer is important. Oftentimes if the rental company doesn’t have an item you need for your event, they may partner with other companies in the industry to secure the additional items to enhance your event.
Our company has over 25 years in the event, party, and tent rental industry, working with 1000’s customers in greater Cincinnati. We provide a high level of customer service and a high-quality product, all at a competitive price point, providing you with great value for your event. Please check out our reviews, we have several reviews and customer references to support that.
Whether you choose Academy Rental Group or another supplier, please do your research and utilize the items listed above as guidelines to choose the perfect supplier for your event. Either way, utilizing the 5 factors listed above will assist you with the decision-making process.
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